Florida Personal Care Services

Frequently Asked Questions

1. What Kind of services do you provide?
2. How do we begin services?
3. Is there a deposit required?
4. Can I change my schedule?
5. How are caregivers selected?
6. Will I have the same caregiver?
7. What are your rates?
8. Who do I contact if I have concerns or a question?
9. Whose car will we take on appointments or errands?
10. Are services limited to seniors?
11. Can you provide services in retirement centers or assisted living facilities?
12. Do you cover Holidays?
13. Do you have references?

Q: What Kind of services do you provide?
A: We provide medical and non-medical services such as homemaking, companionship, and help with day-to-day living needs. Please see our services page for detail listing.

Q: How do we begin services?
A: We will meet with the client and any family members to assess your needs. There is no charge for this meeting. After a schedule is determined, service can start within 24 hours.

Q: Is there a deposit required?
A: No deposit is required and you are not locked into any minimum period of time.

Q: Can I change my schedule?
A: Yes you can adjust your schedule as you need change. A schedule change or reduction in hours can be done within 24 hour notice.

Q: How are caregivers selected?
A: All caregivers are interviewed by the owner or Branch manager in the caregiver's home. They have an extensive Level 2 background check encompassing local and FBI services. A 7 year driving record check is also done. Our caregivers are mature adults that can relate well to our senior clients. The company is State licensed, bonded and insured.

Q: Will I have the same caregiver?
A: Once you are satisfied with the caregiver that will be helping you, Senior Home Companions will do everything possible to insure the same caregiver is assigned to you. Providing continuity of care is of great importance to Senior Home Companions.

Q: What are your rates?
A: Please refer to Services page for a list of our rates.

Q: Who do I contact if I have concerns or a question?
A: Either the owner or Branch Manager is available round the clock to address any concerns or questions. We feel that this personal contact is so important in meeting the needs of our clients and their families.

Q: Whose car will we take on appointments or errands?
A: Caregiver may take you to appointments or errands in their car and be reimbursed at the government allotted amount for mileage, or they may drive your car and not additional charge.

Q: Are services limited to seniors?
A: Services are not limited to seniors. We help people in many situations as they recover from illness or surgery.

Q: Can you provide services in retirement centers or assisted living facilities?
A: Yes we can services in retirement centers, rehab facilities, or assisted living facilities as well as your home.

Q: Do you cover Holidays?
A: Yes services are provided on all major holidays at time and one half the normal rates.

Q: Do you have references?
A: Please see our Testimonial page. In addition, a long list of references from satisfied clients is available upon request.


Also, check out our Competitive Rates, read more about What Makes Us Unique or see What Our Customers Are Saying.

Contact Senior Home Companions, Inc.^SM today at 800-736-4692 for more information about our senior companionship and care resources, or browse our website for services offered at our other Florida locations.